1. A global Study of Commercial Web Sites, by James Ho
http://www.ascusc.org/jcmc/vol3/issue1/ho.html
2. Jakob Nielson's Paper's and Essays
http://www.useit.com/papers
3. Usable web
http://www.usableweb.com/
4. Sun's New Webdesign
http://www.sun.com/980113/sunonnet/
5. Factors and Principles affecting the usability of four E-Commerce Websites (Article)
http://www.research.att.com/conf/hfweb/proceedings/tilson/index.html
6. Designing an Ecommerce Site for users
http://www.acm.org/crossroads/xrds7-1/ecuser.html
7.. Usability Problems of Today
http://www.bohmann.dk/articles/usability_problems_to_fix_today.html
8. Information Architecture of the Shopping Cart
http://argus-acia.com/white_papers/shopping_cart_ia.html
9. IHJCS, Web Usability
http://ijhcs.open.ac.uk/shneiderman/
10. Stickiness in an E-tailing environment
http://www.medill.northwestern.edu/imc/studentwork/projects/Sticky/index.htm
WEB USABILITY for ECommerce