WEB USABILITY for ECommerce


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Web Resource 7:


Article: Usability Problems to Fix Today


By Kristoffer Bohmann
URL: http://www.bohmann.dk/articles/usability_problems_to_fix_today.html

Nature of the Content
This article is a short piece on a common number of problems, which are present in both small and medium size sites. These 10 problems are considered easy to fix problems.

Timeliness
Being an article, at the time it was published, it was no doubt timely. Now arguably, that although many of these issues are common today and easily fixed, it is losing its timeliness as new problems regarding usability develop and change.

Audience
The generality of the article seems to suggest this is written for a wide range of audience from the technological ignorant business managers, website owners (not necessarily e-commerce), but directed at a more small scale approaches of sites since it identified the problems being "well-organised" small websites.

Relevance
Consistency and Simplicity, is a major factor of Web Usability enabling consumers to easily, as well as speedily navigate websites. The 10 problems covered here are some of the small 10 items that annoy users of websites and detract from this consistent and simple motto. This article provides a small range of "don't' do this" aspects of usability and whilst significant, is really not sufficient information as a general overview or as a thorough examination of an area of web usability. It would be suggested that this article as a stand alone would not be that effective unless supplemented by other materials either from elsewhere or on Bohmann's site.

Usability & Design
Plain text and consistent with large subheadings. Tables, division lines, headings and underlining are the key components separating topics on the page. A few hypertext links exists though not many and the page is somewhat boring in design, or no design rather, but that comes as a consequence of having a simplistic fast and easy to load/ read page. The remainder of the site however is extensive in detail and information, should further articles covering more technicalities be required.

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CONTENTS

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Overview

Web Resources:

1. Global Study of Commercial Websites
2. Jakob Nielson's Paper & Essays
3. Usable Web
4. Sun's New Web Design
5. Factors and Principles affecting Usability
6. Designing an E-Commerce Site for Users
>>7. Usability Problems of Today
8. Information Architecture of the Shopping Cart
9. Web Usability, IHJCS
10. Stickiness in an E-tailing environment

Issues

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